Terms of Use and Privacy Policy

Please take a moment to read the website's privacy policy set out below. References to "we", "us" and "our" in this policy are references to South China Tigers, a data controller under the applicability of the GDPR. We may however appoint third parties, data processors, to store and process your information on our behalf.

Protecting your privacy is very important to us. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to how we process your information please contact us using the details below.

We reserve the right to change the terms of this policy from time to time and your continued use of the Website will be deemed to be acceptance of amendments we make.

1. What information do we collect about you?

At various times during a visit to this Website you may be asked to provide us with personal information.

We may collect, store and process some or all of the following personal information about you, whether you are an adult or a child:

  • your name, username and password;
  • your gender;
  • your age/date of birth;
  • your home address, email address and phone number;
  • your payment and delivery details, including billing and delivery addresses;
  • your marketing preferences, including any consents you have given us;
  • the products you have purchased from us;
  • your rugby activity such as your club affiliation;
  • which emails you have received, opened and clicked on;
  • how you have reached our digital platforms;
  • your device, browser type, versions, and your operating system;
  • your journey through our digital platforms, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction
  • information;
  • which videos you have watched and for how long;
  • what content you like or share;
  • which adverts you viewed and responded to;
  • your subscription or membership status;
  • information collected in any forms you complete;
  • your responses to customer surveys (where you have given us permission to do so);
  • CCTV footage and other information obtained through electronic means;
  • records of your attendance at any events or competitions hosted by us; and
  • images in video and/or photographic form and voice recordings.

2. We use your personal data to:

  • respond to your enquiry;
  • acknowledge any contribution that you may make;
  • administer the relevant competition;
  • send information to you about South China Tigers and the activities of the South China Tigers more generally;
  • fulfil any contract that we may enter into with you;
  • conduct research;
  • send marketing information to you in ways set out in this Privacy Notice;
  • to track your activity on our digital platforms;
  • to create an individual profile for you so that we can understand and respect your preferences;
  • to personalise and improve your experience on our digital platforms;
  • to personalise and/or tailor any communications that we may send you;
  • for profiling purposes to enable us to personalise and/or tailor any marketing
  • communications that you may consent to receive from us;
  • to personalise digital advertisements to you on 3rd party platforms; or
  • other reasonable purposes for which you have provided such information.

From time to time, we may contact you by email, post or SMS with information about products and services we believe you may be interested in.

We will only send marketing messages to you in accordance with the marketing preferences you set.

3. Retention of records

The duration for which we retain your personal information will differ depending on the type of information and the reason why we collected it from you. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

4. What are my choices?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format. These rights may be limited, for example if fulfilling your request would reveal personal data about another person or if there is a legal or regulatory reason for not providing data, or if you ask us to delete or restrict the use of information which we are required by law to keep or have legitimate interests in keeping or using.

You have a right to stop us from contacting you for marketing purposes or giving your information to third parties. If you no longer wish to be contacted for marketing purposes please contact us using the contact details below.

You are also entitled to request a copy of the information that we hold about you. If you would like to do this please contact us using the details below. You may be required to pay a small fee for this service.

We want to make sure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

5. When does this Privacy Policy not apply?

This Privacy Policy only applies to the collection of personal information by us and those whom we authorise. It does not cover third party sites to which we provide links, nor does it cover advertisers and content partners within our service who may also collect your personal information. If you link to third party websites from this Website you should read their privacy policies and terms of use carefully.

If you place personal details on any publicly accessible page (for example on a message board) then this data will not be covered by our Privacy Policy.

6. How do we protect your information?

We are firmly committed to data security. The personal information you provide to us is encrypted before it is sent to us and once it is received we store it on secure servers. We also ensure that anyone acting under their authority who has access to the personal data does not process it except on their instructions. We take steps to guard against unauthorised access to your personal information and to ensure it is treated in accordance with our Privacy Policy. Unfortunately, although we make every effort to create a secure environment for your personal information we cannot guarantee the safety of any personal information which you transmit to us online.

The personal information we collect may be transferred to and/or stored or processed at a location outside the European Economic Area. By providing your personal information you consent to this transfer, storage and/or processing. We will take steps to ensure that your personal information is kept securely and in accordance with the Privacy Policy.

7. Contacting us

Please contact us using the details below if you have any questions about our Privacy Policy or the information we hold about you:

Email: info@southchinatigers.com

Address:

South China Tigers
Room 2011, Olympic House,
1 Stadium Path, So Kon Po,
Causeway Bay,
Hong Kong

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